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Right of withdrawal

You have the right to withdraw from this contract within 21 days without giving any reason.

The withdrawal period will expire after 21 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (SINOIAN, Emin Bolbolian, Jaegerhofstrasse 54, 42119 Wuppertal, Germany, Email: of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 21 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 21 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 21 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods, which are not prefabricated and which are clearly tailored to personal needs or according to customer specifications.

General information

Please avoid damages or impurities of the goods. Please return the goods preferably in its original packaging with all accessory back to us. If necessary use a protective outer packaging. If you are not anymore in possession of the original packaging please ensure that the goods are packed appropriately to protect against transport damages.

pdficonDownload Withdrawal form

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